Friday has a special INSERT tag that allows you to insert the contents of any text (or html) file into your template or answer files, wherever you like.
Friday does no processing to the file contents other than processing the placeholders (Friday's own placeholders and your user-defined placeholders).
If you want HTML or other special code in the file, you'll have to edit the file to add it.
This feature is especially useful for adding bits of commonly used HTML to your answers and templates or including text that must appear in several places. By using an inserted file, you only have to edit the text in the inserted file then re-generate HTML to have each instance of the text updated in your FAQ.
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